Tuesday, 30 April 2013

Flowers as Brand Reinforcement - excerpt from Boutique Hotel News online magazine


As flowers are so versatile and far-reaching, they can be used in a wide variety of ways to reinforce a brand.  From containers to fresh versus dried or silk flowers; from sculptures made from driftwood or other such materials; from the types of flowers used - be it wild, field type flowers or rich sultry orchids - the style of the floral décor makes a huge statement about an establishment, its values, its place in the market.  So it is important to make sure this is the right statement and that it is constantly reviewed.  Companies that understand this can use it as a powerful weapon in the fiercely competitive market place for the attention of the customer pool.  Larger companies can use it to make sure guests are always aware which hotel they are in and international companies can use it to create a brand experience that is consistent but also local.
Most hotels are well aware that fresh flowers help to make guests feel welcome and at home.  However, how many really use flowers to their full potential?  Flowers can be tailored to the marketing and sales strategy of the hotel to make sure the right customers are engaged and that they keep coming back.  There are so many ways to do this - some more obvious than others.  There are also many other materials available that can also be used to create an atmosphere of affluence during a customer’s stay.  

Elizabeth Marsh 2013.04.30http://t.co/xNLFulVM3H

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